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Privacy Policy

Last updated: May 11, 2024

1. Information We Collect

At Pifotek, we prioritize the protection of your personal data. We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

Direct Collection

Includes names, email addresses, phone numbers, and professional details provided during registration or consultation requests.

Automated Collection

Includes IP addresses, browser types, device identifiers, and interaction data collected via cookies and tracking pixels.

2. How We Use Your Data

We process your information for the following business purposes:

  • 1To provide and maintain our professional engineering services.
  • 2To notify you about changes to our platform or service offerings.
  • 3To provide customer support and technical troubleshooting.
  • 4To gather analysis or valuable information so that we can improve our services.
  • 5To monitor the usage of our services to detect and prevent fraud.

3. Third-party Sharing

We do not sell your personal data. We may share information with trusted third-party service providers (such as cloud hosting providers, payment processors, and analytics tools) exclusively to facilitate our service delivery. All partners are contractually obligated to protect your data and comply with our privacy standards.

4. Data Retention

Pifotek will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access:

The right to request copies of your personal data.

Rectification:

The right to request that we correct any information you believe is inaccurate.

Erasure:

The right to request that we erase your personal data, under certain conditions.

6. Security Standards

Enterprise-Grade Security

We employ industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our infrastructure is monitored 24/7 for potential threats.

This policy is subject to updates. Users will be notified of significant changes via email or platform announcement.