Frequently Asked Questions
Everything you need to know about Pifotek, our process, and our platform.
General
What is Pifotek?
Pifotek is a premier hybrid talent marketplace and digital agency. We connect businesses with the top 1% of pre-vetted developers, designers, and product experts. Additionally, our in-house agency team builds market-defining products for clients who prefer a full-service approach.
How is Pifotek different from Upwork or Fiverr?
Unlike open marketplaces, Pifotek is highly exclusive. We accept less than 3% of applicants. Every talent undergoes a rigorous AI-powered vetting process and human review. You don't browse thousands of profiles; you get matched with the perfect expert immediately.
Does Pifotek have a physical office?
Yes. While we are a remote-first network, our headquarters are located in Tech City. We also have satellite hubs in major tech capitals to facilitate our global talent network.
Can I use Pifotek for short-term tasks?
Pifotek is optimized for high-impact, long-term engagements and complex projects. However, we do support 'sprint-based' hiring for specific expert consultations or audits (minimum 20 hours).
Do you offer support if I have issues?
Absolutely. Every client and talent is assigned a dedicated Success Manager who is available 24/7 to resolve disputes, manage contracts, and ensure smooth collaboration.
For Talent
How do I join Pifotek as a developer?
Click 'Get Started' and select 'I'm a Talent'. You must link your GitHub profile for our AI analysis. If you pass the initial scan, you will be invited to a technical assessment and a live interview with a Council Member.
Is there a fee for talent?
No. Pifotek is completely free for talent. We charge clients a service fee on top of your rate, ensuring you receive the full amount you negotiate.
What happens if I fail the vetting process?
If you don't pass, you can re-apply after 6 months. We provide a detailed report on which skills need improvement so you can upskill and try again.
Can I work part-time or on weekends?
Yes. You can set your availability in your profile. Many of our experts have full-time jobs and use Pifotek for high-paying side contracts, provided there is no conflict of interest.
How does the 'SkillGraph' work?
The SkillGraph is a dynamic visualization of your verified skills. It updates automatically based on your GitHub activity, successful project completions, and peer reviews, giving clients real-time proof of your expertise.
Do I need to be fluent in English?
Yes. Communication is a core pillar of our vetting process. You must be able to articulate complex technical concepts clearly in English to work with our global client base.
How often do I get paid?
Talent is paid bi-weekly (every two weeks) for hourly contracts, or immediately upon milestone approval for fixed-price projects.
What technologies are in demand?
We see high demand for React, Next.js, Node.js, Python (AI/ML), Rust, and Cloud Architecture (AWS/Azure). However, we accept experts across all modern stacks.
Can I bring my own clients to Pifotek?
Yes. If you bring a client to the platform, we waive certain fees and provide you with our billing and project management tools to streamline your freelance business.
For Clients (Hiring)
How quickly can I hire a developer?
Most clients are matched with suitable candidates within 24 to 48 hours. Since our talent is pre-vetted, you can skip the lengthy technical screening and start building immediately.
Can I interview the candidates myself?
Yes. While we pre-screen everyone, you have the final say. You can schedule video interviews with our shortlisted candidates to ensure a culture fit before signing.
What if I'm not satisfied with the work?
We offer a 14-day risk-free trial. If you are not satisfied with a talent's performance within the first two weeks, we will replace them at no extra cost or refund your deposit.
Do you handle timezones?
Yes. We match you with talent that has at least a 4-hour overlap with your business hours, regardless of their physical location.
Can I hire a whole team?
Yes. We can assemble a 'Pod' consisting of a PM, Designer, and Developers who have worked together before, ensuring instant synergy.
What is the difference between Mid-Tier and Expert-Tier?
Mid-Tier talent are rising stars with 3-5 years of experience, perfect for individual contribution. Expert-Tier are industry veterans (7+ years) capable of architectural decisions and leading teams.
Can I hire talent permanently (Full-time)?
Yes. We offer a 'Contract-to-Hire' model. After working with a talent for a set period (usually 6 months), you can pay a buyout fee to move them to your internal payroll.
Who manages the developers?
In the Marketplace model, you manage the talent directly using your own tools (Slack, Jira, etc.). Pifotek handles the payroll and HR compliance.
Agency Services (We Build)
What is Pifotek Agency?
This is our managed service where we take full responsibility for your project. We provide the PMs, designers, and engineers, and deliver a finished product based on your requirements.
Do I own the code you build?
100%. Upon final payment, all intellectual property (IP) rights and source code are transferred to you. We do not hold your code hostage.
What is your typical development process?
We follow an Agile methodology: Discovery -> Design (UI/UX) -> Development Sprints -> QA/Testing -> Deployment. You receive demos every two weeks.
Do you provide post-launch support?
Yes. We offer maintenance packages to handle updates, bug fixes, and server monitoring after your product goes live.
Can you take over an existing codebase?
Yes, but we require a paid 'Code Audit' first. Our experts will analyze your existing code to determine if it can be salvaged/refactored or if a rebuild is more cost-effective.
Do you build Mobile Apps?
Yes. We specialize in cross-platform development (React Native/Flutter) as well as native iOS (Swift) and Android (Kotlin) development.
Billing & Payments
How does billing work?
We handle all billing. You receive a single compliant invoice from Pifotek, whether you hire one developer or a team of twenty. This simplifies your accounting.
What payment methods are accepted?
We accept all major credit cards, ACH bank transfers, SEPA, and wire transfers for enterprise accounts. We also support crypto payments (USDC) for specific international contracts.
Is there a minimum contract size?
For Agency projects, our minimum engagement is typically $5,000. For Marketplace hiring, there is no minimum, but hourly rates usually start at $40/hr.
Do you require a deposit?
For Agency projects, we require a 30% deposit to begin work. For Marketplace hiring, we require a 2-week retainer which is fully refundable.
Are there hidden fees?
No. The rate you see on a developer's profile is the rate you pay. Our platform fee is included in the displayed price.
Security & Compliance
How do you handle Intellectual Property (IP)?
All talent on Pifotek signs a comprehensive IP Assignment Agreement. Anything they create while on your contract belongs legally to you.
Do you sign NDAs?
Yes. Both Pifotek and the individual talent will sign a Non-Disclosure Agreement (NDA) before discussing any sensitive project details.
Is Pifotek GDPR compliant?
Yes. We adhere to strict GDPR and data privacy standards. We also provide Data Processing Agreements (DPA) for EU clients.
How do you verify talent identity?
We perform strict ID verification (Passport/Government ID) and background checks to ensure every person on our platform is who they say they are.
Is my source code secure?
We enforce strict security protocols. Talent access is granted via secure VPNs where necessary, and we recommend clients enforce 2FA on all repositories.
What if a developer disappears?
While rare due to our vetting, if a developer becomes unresponsive, our 'Continuity Guarantee' kicks in. We will immediately replace them and provide credit for any lost time.